You may cancel your order anytime before your final approval of proofs for a full refund.  Once you have given final approval for print to your designer, your order is considered "in production" and no cancellations can be made.  Any revision fees charged for revisions exceeding the three rounds of revisions included in the design phase are nonrefundable.
Samples can be cancelled if we are notified before we ship the sample out.  Please contact us at as soon as possible to cancel a sample.


If there is an issue with your order, please contact us at within 14 days of receipt.  We would love to resolve any issues to the best of our abilities and are committed to making your experience with us as pain free as possible.  In some cases reprints can be ordered at a discounted rate.



Due to the nature and customization of our products, we cannot accept returns of any kind.  Please contact us for any issues and we will do our best to find a way to resolve the problem at hand.