CANCELLATIONS AND RETURNS
CancellationsYou may cancel your order anytime before your final approval of proofs for a full refund. Once you have given final approval for print to your designer, your order is considered "in production" and no cancellations can be made. Any revision fees charged for revisions exceeding the three rounds of revisions included in the design phase are nonrefundable.
If there is an issue with your order, please contact us at firstname.lastname@example.org within 14 days of receipt. We would love to resolve any issues to the best of our abilities and are committed to making your experience with us as pain free as possible. In some cases reprints can be ordered at a discounted rate.